Language
English
Spanish
Chinese
84%
Excellent
Excellent
Excellent
Excellent
Excellent
Excellent
Tour did not start on time and hence came late to vegas by 2 hours. They missed hoover damn timings so did not get to see it. We were hardly there at grand canyon for 1 hr and tour promises more.
Most horrible trip:tour ever! Suppose to be on a bus with a bathroom, put on a van with 3 other ppl from a different country including the driver. Never spoke to my husband and I the entire trip. Spoke to the other passengers in their nati..ve tongue. Very bumpy and uncomfortable ride. Driver ask for the tip while we made a stop on a lookout. Didn’t want to tip because not what we paid for and spoke English when $$$ was involved. The company knew ahead of time how many passengers would be on this trip, should have contacted us prior to let us know we would be in a van!!! Rather have spent the money on renting a car for this trip. We were in Las Vegas for our Honeymoon and this tour was a disappointment to say the least. I wouldn’t recommend this to anyone. I was contacting thru email the entire trip and got blah , blah in return. POOR CUSTOMER SERVICE Read full review
If you need just a ride to get Grand canyon and Hover Dam, it is just a ride. Not a tour. When I wanted to double check the tour schedule and try to get tour guide number, Company didn’t give tour guide number and said “Just go to pick ..up location” that’s it haha. Only one guy came to pick up location and he drove and didn’t guide about tour. Read full review
We had our tour last March 28th. My family (we were 8 people to be exact, including our elderly Aunt and Uncle —they were both 70+ years old) found our tour very very disappointing. It was more of a “bus trip” than a “field trip” ..because pretty much we were inside the bus and we have a very constricted time whenever we go to a specific place e.g. Grand Canyon and Hoover Dam. We didn’t enjoy because we were too tired riding the bumpy bus. We rode bus 292- we will never forget that. It was a very horrific experience. Our tour guide was the worst. We don’t even know if he knows what he is doing. He slept almost the entire trip. He even slept before us during the start of the trip. How we wish we have a different tour guide! And worst, we were looking forward to a very memorable and fun-filled trip but to our dismay, he didn’t deliver. He mumbles everytime he speaks. It feels like as if he was a substitute because we didn’t feel his enthusiasm towards his job. He wasn’t lively at all. And the manner he asked for the tip, it’s very rude. I don’t wanna exaggerate but if you interview all our family members, they will say the same thing. That tour guide was indeed one of a kind. I hope you let that tour guide know so he will not do it again next time. Also the driver was not that careful. During the start of the trip he was swerving every now and then. It was so scary especially for the 2 elderly person that we tagged along. He could have been more careful and subtle with his driving because lives are at stake. Over all, we are not happy with what we experienced. We feel that what we paid for is not worth the experience. I hope you will take our review seriously so that you can enhance and improve your services and that people will not be dismayed if they happen to book with you guys. Read full review
The Guide was super, probably could speak little bit slower (I am not a native English). Driving time was early, but we were able to see sunrise and be back at the hotel timely. And probably there could be half or one hour more time in Gran..d Canyon - for me actually was ok. Super trip! We liked it! Read full review
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