By: Eliane Feliz Okamoto | Thu Jul 11, 2024 at 05.09 AM
The hotels are dirty, noisy, not good location, beds not confortable, bathroom and towels not very clean, not good shower, some hotels didn't have breakfast, with no close place to have breakfast. The driver would recommend Mc Donald's whe..n there was any close by.
Transportation:
The Van was tight, 13 place for 13 people, some places were on top of the wheel with no room for your leg. The driver didn't clean the van every day, so after 6 days with was disgusting
The driver was careless about security, he speaks with passenger and turns his head to look behind, instead of look at the road.
The driver was very rude, Yelliing at others drivers and with passengers.
Not inforcement to fasten seat belt. so even if you fast yourself others can push you in case of an accident.
The driver spoke very loudly and we couldn't rest.
Very limited time to see the places, or you eat or you see the places.
Very long time on the road. We should be at the Van at 7:00 most of the days, considering that didn't have breakfast at the hotel, we should have waken up at 6:00 and we arrived in some places after 10pm with all the places closed for dinner.
The driver chosen places for some people, giving better places for his friends. And other people has been seating at the back almost every day. Even when I arrived early he moved me to very bad places in the van. No criteria at all, he was not fair.
Guide - There was no guide. We were dropped on the places, with no explanation, and very little time to explore and take pictures (15-20 min).
reservation
When I arrive at the first hotel my name wasn't at the list. I had to wait almost 1 hour (it was 6 pm when I arrived)
In the last night, the rooms were not ready for everyone, and the driver has choosen who would be left behind... his friends first.
Itinerary
They go to the places described with very limited time to explore and take pictures and no guidance at all. We were dropped in the places with no guide, and have to discover where to go by our own.
Customer service.
I asked for assistance, called them sevderal times (more than 10) with no solution and never called back.Read full review
I had a wonderful time exploring the stunning landscapes of Antelope Canyon and Horseshoe Bend. The natural beauty is unmatched. My only gripe was the tight schedule, which sometimes felt rushed. More free time would have been appreciated, ..but overall, a trip well worth taking!Read full review
This trip was great. Definitely book both weeks together or only the first week if you’re short on time. The guide and the group really made the trip great.
The landscapes on this tour are simply breathtaking. The Grand Canyon and Yellowstone were highlights, and our guide was fantastic at providing interesting facts and managing our time efficiently.
Tour was as per itinerary. Our guide Lankun was extraordinary. She was on top of everything right from the day before, communicating every detail including parking guidance in Vegas. Very punctual, helpful, knowledgable. She shared lot of i..nformation enroute and on the places we visited. She is best at what she is doing!Read full review
We had a fantastic tour with Kevin, our tour guide and safest bus driver. I appreciated your welcoming attitude and constant communication to keep everyone on schedule. Despite the extreme heat waves in California, you managed everything ve..ry well. Although the majority of the group was from Asian communities, you added a personal touch by selecting vegetarian food for my family whenever possible. On behalf of my family, I give this tour a 4.5 out of 5. This experience has certainly inspired us to plan a future trip to Yellowstone. Please accept our sincere gratitude for giving us these unforgettable memories.Read full review
96% A fantastic way to see key locations in Alaska
By: Anonymous | Sat Jul 06, 2024 at 12.00 AM
A fantastic way to see key locations in Alaska! From the coast, to mountains to Denali National Park, it's all at your fingertips. Brianna was a great guide who helped us experience the Alaskan way.
A truly memorable experience. A stunning part of the world, led by brilliant guides and accompanied by a special group of people. I would do this tour over and over again if I could.
The Seattle Night Tour exceeded expectations. It was enchanting to see how the city transformed as darkness fell. We learned so much about Seattle's history and saw landmarks in a new perspective. Walking through the neighborhoods added dep..th to our understanding of the city. A must-do for anyone visiting Seattle!Read full review
Exceptionally well-planned and executed, this tour covered all the major landmarks efficiently. The pace was perfect, allowing us enough time to enjoy each site without feeling rushed. The accommodations were comfortable, and the guide was ..personable and professional.Read full review