1)Your USA Office should have given me invoice number as soon as I paid them here. This was needed by your London office as confirmation of payment. This was not provided to me by your USA office. Although your London office figured out th..at I did make payment, initially they told me that it was my responsibility to talk to USA and get invoice number. NOT EVERYONE CARRIES MOBILE PHONE WITH INTERNATIONAL SERVICE. IT WAS UPSETTING TO START WITH.
2)Your tour GUIDE was VERY rude and was treating passengers as children. EVERYONE and I REPEAT EVERYONE was having heated arguments with him at Eiffel Tower site. He showed us where to assemble after sightseeing and he expected us to come back at a different place. He was after all paid because of tourists like us. And he should remember that.Read full review
By: SURESH THIRUVAMBALAM | Sun Jun 16, 2019 at 03.23 AM
1) Very hectic tour
2) Hotel accommodation are away from city centre and not 4star
3) The guide was rushing out of the bus and not waited for all the tourists to get down from the bus to brief about the place
4) The fourth day was a total w..aste
5) Salzburg was not covered although we were passing throughRead full review
By: Swee Liang Liew | Sun Apr 28, 2019 at 08.51 PM
Excellent management of tour activities. But hotel rooms provided were unsatisfactory most of the times. Rooms are without coffee/tea making facility, no kettle provided and without complimentary bottled water causing lots of inconvenience ..to the customers. Wifi of some of the hotel were poor.Read full review
I booked this tour for my parents from India, and I find this is the most affordable and comfortable tour to see central Europe . All the hotel provide for stay are excellent with complementary breakfast. Lunch and dinner has to manage..d by self so it will little difficult in case you are a pure vegetarian . The tour guide was very friendly and its a English tour. A must recommended tour for any one who wants to send their parents alone for a Europe trip, its very safe and excellent tour. My experience with tour4 fun was excellent from the time of booking till end .Read full review
**Airport Pick-up in Prague | Breakfasts and Admission Included**
68%
By: Anonymous | Fri Mar 29, 2019 at 06.52 PM
We had missed some of the itineraries due to delay of the bus transfer. There were fee impressive tour guides however there were also not that good ehen it comes to task and duties.
By: MARIA CECILI GLVEZ GALARZA | Fri Mar 08, 2019 at 01.08 PM
El guía, Kim, súper amable y atento, el bus cómodo, los lugares preciosos y los hoteles súper buenos con desayuno buffet, habitaciones amplias, cómodas. Una forma fácil, rápida y muy directa de conocer todos esos países.
This is the second time i have booked with this tour. Sadly, the tour guide assigned this time (Anna) has really left me disappointed.
Anna was not only spartial in her tour speaking, they even skipped the entire Lion monument segment in ..the tour!
She didnt give us any instructions for our drop off at Mt Pilatus until we asked her for information. Our fellow tour passengers managed to keep in contact with each other and we made our way using the written instructions. We were not even issued with our bus tickets back to Lucerne.
Our tour guide experience was of course overcome with the splendidly beautiful and picture perfect stay at Mt Pilatus. The staff and food were excellent!
Thomas, who joined us for Titlis tour was a much welcomed relief! The tour is well organized for the most part of it but the guide can reallly make a diffference.
In my view, if your guide is Catherine in Zurich, she can really make your day! She was the reason i enrolled for a second tour!Read full review
There was some trouble when I want to reserve post-tour one day hotel room but getting a pre-tour hotel room. It needed a lot of communication before I can cancel my reservation. Everything is OK with the tour except the first tour guide wh..o preferred to talk privately with some people instead of a whole group. The hotels was nice. The bus drivers were experienced.Read full review