**Airport Pick-up in Madrid | Breakfasts and Admission Included**
90% Informative Tour
By: John Dunlop | Thu Sep 26, 2019 at 07.12 PM
Fast paced informative tour of area and historical areas. Most days are just guided for half day with afternoon on your own for exploring. Travel day very long but stops for historical sights are very good with time to see places. Would ..use them again for a tour.Read full review
Loved the small tour. It was almost like having a private chauffer. We were a little apprehensive at first since were almost the only English- only speaking passengers. However, your guide was great. He made us feel welcome right from th..e beginning and watched out for us during the whole tour. We had a special hotel upgrade which was also handled well. We thoroughly enjoyed the experience.Read full review
**La Pedrera and Park Guell || UNESCO World Heritage**
86%
By: Anonymous | Thu Sep 19, 2019 at 03.50 AM
Good tour especially if you don’t have much time in Barcelona. Sagrada Familia should have been the last stop in the itinerary since there is so much to see in this place.
Though we booked the tour on short notice on 27 August 2019 it was only after ascertaining that the tour was available for 30 August 2019 and the booking was calculated as per tour itinerary listed, was accepted and full amount charged to m..y credit card. Our ordeal started after that. The tour operator based in US (our tour was in Canada) had very poor communication and sent us the confirmation only 29th evening when our tour was to commence from 7Am on 30th and that too after numerous calls. Second shock came after they cancelled our meal plan and optional tours citing short notice as the reason and were asked to buy these on site waiting in long Qs. Third shock was that they totally dropped Jasper which was part of itinerary as per their original itinerary advertised and booking accepted for. Instead they changed itinerary by unnecessarily adding one day/night stay at Calgary on 30th night when we had already booked hotel at our own cost in Calgary for 29th night assuming our tour would start at 7 AM on 30th. So, the actual tour started on 31st. All this was communicated to us only at the last minute without any scope for change or cancellation. Our purpose of visiting Rocky mountain in Jasper (most beautiful part) besides Banff was defeated having gone all the way from India via Vancouver (where tour was booked). Final shock came when hotels in Calgary and Banff were found to be totally substandard (only one night they upgraded to a slightly better hotel citing reservation in their substandard hotel was unavailable). The actual tour operator, WESTAR based in Calgary was good and only saving grace. Would never recommend anyone this tour operator.Read full review
By: Dante Jr. Bautista | Fri Sep 06, 2019 at 03.29 PM
Tour Guide Shauna was the best! Very accommodating and very knowledgeable about every destination we've been to around the Skye. Really looking forward to doing this again some time soon. Thanks a lot!
The tour was good on the whole. We were not very happy with the guide. He made some snide remarks when a certain group including us said that we were not interested in seeing the bull fighting arena at Ronda & when we did not want to go for.. the Flamenco dance & dinner as we had already done that in Barcelona. We are vegetarians so had no interest in taking the meal offer. A guide should not make embarrassing remarks & hurt the sentiments. After all its optional & he /she has no right to make anyone feel otherwise. Generally we were not happy. Then he did not take us to Balem Tower at Lisbon. We did ask him & he replied in the negative. So we took a hurried walk to the tower on our own. The itinerary should be fulfilled at all cost.
The bus was comfortable & the hotels too. We wish the hotels were ner the city so that it would be easy to find food.
I can recommend you to others but these things should be taken care of. On the whole we were satisfied.
Thank You.Read full review
I want to acknowledge my tour guides from the 5 day Rocky Mountain Tour.
Yifu and Victor were the guide/driver for the Jasper portion.
Lisa for Day #1 of Banff.
Yifu for Day #2 of Banff.
Each was excellent in the care they provided for me a..nd those on my tour.
Please acknowledge their excellent care and service.
Thank you!Read full review
**Airport Pick-up in Madrid | Breakfasts and Admission Included**
76%
By: Sue | Sun Jul 28, 2019 at 03.14 PM
Tour itinerary was good but late check ins to hotels At 9. To 9.30 way to late. Our tour leader Tony was excellent and Emanuel also good . Hotels started off very good but last two in Rome and Venice were old and very ordinary