"The tour itself was terrific. Great tour guides, great route, great experience. I didn't give five starts for two reasons: 1. We toured with a five year old and were told we needed to bring a car seat, but both buses we were on lacked the.. proper hooks/latches to attach the car seat to the bus seat. I'm guessing this is a state law, but still it was frustrating to drag a car seat (I wouldn't have if I hadn't been told to) and not be able to use it properly. 2. We booked a Sausalito tour and a day in the bay tour. From the website I did not realize they were not one continuous tour. This caused a logistical issue when the first bus driver assured us we could be dropped off at the Hilton where we were picked up for the Sausalito tour and the second bus driver indicated we could be dropped off in China town as another guest was being let off there or at the hotel Zephyr, but not at the Hilton because holiday traffic was too busy to go near union square. Walking/Ubering a half mile from China town to the Hilton with the aforementioned car seat (those things are bulky!) and a senior citizen that walks with a cane was not fun. The other frustrating part is we weren't staying at either hotel. I live in the east bay and took the tour with visiting family so we could have easily parked at any hotel. Your company told me which hotel to meet at. It would have been REALLY nice if the full day's logistics had been taken into consideration and we were able to be dropped off where we were picked up or told to meet at the Zephyr instead of the Hilton. So the tour was terrific, but we were all grumpy by the time we got home due to the logistical issues. :/"Read full review
"Tour was great! They showed up on time, gave great commentary and adjusted the times between Muir Woods and Sausilito to accommodate the fact it was Christmas and not much was going to be open in Sausilito. Would definitely recommend and.. do another tour with them next time I am in the SF area."Read full review
This was a fabulous tour!! Highly recommended! Smaller, personalised and we packed in an amazing amount of sights and visits - a real professional tour with informed and friendly tour guide and driver!!
Few Points:
- Everyday meeting point 6 AM, was not communicated at the time of booking. With Kids this tour is kind of pain.
- Tour Guide does not wait for all the people get down from bus, she just started walking and lost somewhere.
- She.. does not tell about near by places so that people can see places during lunch.
- Very less time on the place you cover, reduce the number and do well. Madame Tussauds , she gave only 10 min to complete, we are paying for tickets and running places.
Overall bad experience.Read full review
94% 3 DAY SAN FRANCISCO TOUR PACKAGE FROM LOS ANGELES
By: Anonymous | Thu Nov 30, 2017 at 06.57 AM
The tour was generally okey; my MAIN COMPLAINT was the
UPHILL WALK IN SAN FRANCISCO WITH THE DOWN HILL WALK WHICH I CONSIDER DANGEROUS ( PEOPLE COULD FALL FATALLY OR HAVE MEDICAL PROBLEMS LIKE HEART ATTACK)
PLEASE WARN THE GUESTS AB..OUT THE DANGER AND GIVE THEM THE OPTION IF THEY WANT TO DO IT. THERE WAS NOTHING SPECTACULAR TO SEE AT THE END OF THE TWO BLOCK UPWARD STREET WALK.Read full review