Kimberly, tour guide, and Mikey, driver, knew how to coordinate the tour so that we were able to see all of the attractions according to the itinerary. Hotel accommodation was decent with a mini-fridge and microwave in room, except for the ..last day. Very basic breakfast was also provided. The tour guide didn't pressure us to buy her meal plan, but we did that for our convenience. She actually told us in advance that we might not like certain meals with the group, i.e. a traditional Chinese dinner; therefore, we would be able to go on our own. It's a good idea to include a French dinner and a Canadian lunch in the itinerary. However, due to the volume of tours arrived at the same time, the restaurants were too overwhelmed. The food was not good and service was not acceptable. We could tell a bad attitude from local patrons as well as workers at the establishments toward us. We would suggest the tour operator to adjust the schedule so that there wouldn't be so many tour buses stopping at the same place at the same time. We saw 12 big tour buses, the 50+ seaters, had already parked at the Thousand Islands when we arrived. We were lucky that everyone on our tour this time was courteous and on time. Only a few individuals had a bad habit of pushing, yelling, taking too much compartment space that belong to someone else's seats, and using the toilet on the bus that caused a very bad odor. Overall, we would recommend this tour to those who want to see many attractions on a budget.Read full review
100% LOVED OUR DESTINATION & WENDY WEN OUR TOUR GUIDE!!
By: Anonymous | Tue Oct 03, 2017 at 07.15 PM
Bus tour was awesome!! Niagara Falls Canada was amazing!!!!! All our destinations were great but Wendy Wen was absolutely professional, very informative & just a wonderful tour guide!!!! She is great!!!! Jane LeBlanc & Kenny Kemp!!!! From L..ouisianaRead full review
It was my second trip to the Niagara Falls with you and my mum's first. Both were amazing! Great itinerary! Would recommend and definitely will use your company again. Last year I had Jupiter as my guide and he was amazing: punctual, told u..s many interesting facts. This time we had Wendy, who was also great only didn't give us as much info as Jupiter did. But she's very entertaining and kind, too!Read full review
The tour guide was amazing, funny and respeful. I understand you guys have the cheapest price in NYC area but please remember we are also humans being 1 first the hotel we stay in Toronto Howard Johnson was horrible dirty, smelly and dirty ..spiders around it was horrible. 2 second improve the buses seat and bathroom service my back got hurt with the seat very uncomfortable and the bus was horrible very bad smell please would be better if you guys rise the price but bring a better service the urine smell was killing my nose. I can not recommend you guys while you keep this issue that affect the customer. When you do this let me know because I have lots of friend want to do this but I don't want they have the same experience I had.Read full review
This was a wonderful trip. The tour guide, Jupiter, was great he was very informative and friendly. He was very reliable and helpful throughout the trip. My husband and I would love to do another trip with Jupiter.