APPALLING CUSTOMER SERVICE EXPERIENCE. They made a mistake in securing the reservation for my non-paying 6-year old (event after countless emails from my side to make sure this would not happen). After flying there all the way from Florida,.. the person in charge at the canyon refused to let the entire party of 4 go in. I had to sit out so that my 6-year old son (who shouldn't have paid) could go in with his sister and my wife, using my adult (paid) ticket. The inflexibility of the people at the canyon was beyond words, unwilling to compromise so that the whole family could enter. But the customer service of Tours4fun was truly appalling. They refused to own up to their own mistake and did nothing to compensate for the bad experience. They were unprofessional and below any customer service standard that you may expect in the US. DO NOT BOOK YOUR TOURS WITH THIS COMPANY. THEY WILL NOT ACCEPT ANY RESPONSIBILITY.Read full review
Nanette our tour guide was so knowledgeable and patient during the tour. My family had the most amazing time touring Upper Antelope Canyon. I would recommend to anyone.
The tour was great and we were able to go on an earlier hike since we showed up an hour and half early. I wish the fees would just all be in one transaction rather than this plus that plus this. There was cash needed for extra things.
By: Samantha Christensen | Sat Jan 18, 2020 at 01.23 AM
This tour was incredible! There were very knowledgable staff working to assist in taking excellent photos, shared about the history, and how weather has sculpted this beautiful cave hideaway! I have been to the lower Antelope Canyon as well.., but this is stunning too! Less light that comes in through the cave that the Upper Antelope but still just as beautiful!Read full review
I bought 2 tickets for the tour at 11am , and when I arrived there, it was at 1pm .. My friends bought it at 11 too, but it wasn’t at that time either .. For this webpage , they sold us the time they wanted to sell us, no the time we wan..ted.Read full review
By: Nancy Katerine Romero Ibanez | Mon Jan 06, 2020 at 05.39 AM
My friends and I bought the tickets for antelope canion in this page for the same time tour. So we print the tickets and we didn’t check. When we arrived at the antelope for the tour we realized ours tickets were at different time and we ..had to split in different groups at times so far one each other. So bad Read full review
We had a flat tire on our way from Vegas to page. We called tours for fun that we will not be able to make it for our 2:30 trip. Caller on the other side said it would be alright and they would accommodate us on the next one. We somehow man..aged to reach the location by 2:35 and the local person asked for 60$ extra for us to join the next hour trip. Way to rude people on ground and they did not even accommodate us when we denied paying for extra. We ended up not going on the trip but paid full amount to tours for fun. Would not recommend to use this service, book through local direct contact for antelope and not using any third party as they do not have great communication skills with localsRead full review
No proper waiting area! It’s a rundown , dusty place. The portable toilets are disgusting. I don’t understand why they charge so much for 20 mins trip. However, Canyon itself is gorgeous.
Unable to attend due to flight issues , no wiggle room or opportunity to sell ticket to another person even though this is such a high demand attraction- I’m sure someone could’ve taken the spot.