The itinerary stated that the tours were optional giving the impression that we could select the tours we wanted. Based on that we budgeted for our preferred tours, but on the bus learned that the tours were already pre-selected. If we did ..not have extra funds this would have been a big issue. This was not good. Best to give the correct information up front so that persons can be prepared.Read full review
By: heather wallace | Tue Aug 06, 2019 at 03.15 AM
Only got e Ticket day before the trip but was booked 3 mths prior. Return flight cancelled - not your fault. Overnight bus back to NY - not your fault however we were not dropped off at our hotels. Had to walk the streets at 5.30am to get b..ack - we paid for a pick up and drop off service as well but the drop off did not happen. There was no duty of care to ensure that we were returned safely to our pick up points.Read full review
dopo 30 minuti dalla partenza è scoppiata una gomma del bus (?). invece di richiedere un bus sostitutivo è stato richiesto il soccorso stradale per sostituire la gomma sul posto con attesa di circa 3 ore. per evitare un rientro a tarda se..ra tutti i partecipanti hanno deciso di limitare il tour alla visita delle cascate e della torre panoramica. quindi 12 ore fuori per sole due di attività. soldi buttati (eccetto per le bellissime cascate!)Read full review
By: Georgina Gregorio Ducay | Sat Jul 27, 2019 at 12.15 PM
The tour attractions were great! But there was not enough time to really explore. With 45 mins. In 1 area of attractions and half of it you have to fall in line in the washroom there is really not enough time to even to look around. It wil..l be better if the tourist can have a taste of what place is famous for with regards to their dishes instead of a 5 days straight of chinese buffet. I noticed that as the tour ends even the chinese tourists opted out from the chinese buffet. People explore and want to see places and experience something new. Same with trying different foodies from different regions of the world. As with the hotel accommodations. It's not that bad but it could be better than upgrading to a more expensive hotel. The tour guide did her best and handled situations excellently.Read full review
Far too rushed. No time to look at the place it self
The lunch venue food was very poor. Plus I didnt know it was compulsory to do IMAX theatre the tour guide said one price to cover all plus 15,$ for her. When I didnt want to do that or g..o to her choice of restaurant.there was no other option you had to.Read full review
By: Dan Li-Dunford, Peter Dunford | Wed Jul 24, 2019 at 11.28 PM
We enjoyed our tour in general. The places we visited were very interesting and eye opening. The hotels were all clean. Food arranged were good. The tour guy Kevin is professional and knowledgeable. We learned much new information from him ..along with the tour. Kevin was also very helpful and efficient. We were very impressed by his professionalism.Without his knowledge, the visits would have been different.
Angela was also a very good tour lady. We enjoyed Niagara Falls trip with her. She worked so hard and looked after all of us very well.We were impressed by her problem solving skills,experience and the ability of dealing with changes.
The only constructive opinions I would like to raise are that we paid for 5 day trip but actually, it was actually a 4-day tour rather than a 5-day one as advertised. We did nothing in Toronto after being picked up in the afternoon and was stuck in the hotel which was so far away from anywhere else and we had nothing to do for all afternoon. Breakfast could have had more variety although it was packed. We would love to have a walked in Kingston but we just sit on the coach instead.Read full review