Sceneries and point of interests are superb. But the tour company has a problem. It lets its tourists know about the point of interests and meals only during the bus ride. When people want to pay, they only collect cash. It is not definite ..that everyone will carry cash or enough cash. Also question arises is the company running on cash money. There are two local tour guides - the second one collects cash without listing out what the cash is for. The first one is good, at least she lists out the tour item and price for each. At least there is transparency. Another thing is the coach. Both coaches are old and there is apparent safety concern. Best Western has got ghost. The hotel provided in Montreal is run down.Read full review
Exceptional tour! On time, polite and knowledgeable guide Eduardo , kept you engaged throughout the day. He managed time well and spoke both English and Italian well. All details were managed for you, all you need to do is enjoy the beautif..ul sights. Highly recommend.Read full review
I loved the trip to Niagara Falls and Toronto, it is a unique experience! Canada it’s beautiful, the tour was very nice, we met many places, our guide Tim Li was very nice, he made the trip a unique experience, he explained everything, he.. gave us time to know the attractions, he was always aware of us all! I recommend the Hornblower cruise, on the cruise they took me to get to know the falls on the side of the USA and Canada very close and it was an incredible experience! you can't miss it. I definitely want to do another tour with tour4fun with Tim Li as our guide!Read full review
Never again!!
Reservation # E-2031472
We are now the fourth day of the 5 days Canadian Rockies mountains tour , I write to give up the tour now and complain the ridiculous arrangement of the itinerary.
As I thought that you are the leading ..and professional travel agency among the industry and now we are very disappointed.
We have the following complaint:
1) Almost everyday we need to spend at least six hours travelling to and fro the same highways for the same repeated starting points as to go to the destinations that are within two hours drives in distance.
Supposedly it should be a circuit route arranged.
2) One of my family member is 84 years old lady. No any appropriate advice from your so called TOUR4FUN experts office was given and we need to give up the tour on the last day after four days torture.please refer the follows:
3) The lunch time everyday is less then one hours everyday which is not make sense (including getting off from the coach, finding restaurant, order and waitOMG for the food, getting back to coach)
Moreover, we pay extra money to book 2 rooms for three people for including the 80+ old lady and myself 60 years old, our rooms were assigned far far away (like today rooms one at fifth and the other at third floor ) that we could not take care of each other.
We found that some of the other members like us is planning to complain. That means that we are not the only people not satisfying the false arrangements.
Please refund whole or portion of the money for our time loss or any compensation we should deserved.
As a responsible company, I wish that you will face the matters seriously.
A tired passengerRead full review
Because, the tour is not what we expected, traveling 4.5 hours from one place to stay there barely 30 minutes, and then traveling again 4.5 hours to go to the hotel, definitely that's not the definition of a tour, our tour guide of the firs..t 3 days, was excellent but then you pass us to a different "guide" and was a horrible service. Definitely not worth the money, and the food service is very bad, only Chinese food options, not everyone likes Chinese, and the day of the train tour, our lunch was cold. The only good thing was the landscaping, good pictures but not enough time to enjoy the place and more than 8 hours traveling is just something very stupid.!Read full review
Loved the small tour. It was almost like having a private chauffer. We were a little apprehensive at first since were almost the only English- only speaking passengers. However, your guide was great. He made us feel welcome right from th..e beginning and watched out for us during the whole tour. We had a special hotel upgrade which was also handled well. We thoroughly enjoyed the experience.Read full review
Totally disappointing. They will not responds your emails on time. Once you hit their land line number then they will start excuses and strangely they are not know how to take care of customer and strangely they will over change for small t..hing even so at end you will say it was my big mistake to book trip through them. This is booking company and real tour company is different and coordination become so difficultRead full review