The itinerary and tour manager were great. The coach was comfortable for the most part, but wifi would have made it more pleasurable. The tour package compared to other companies was more reasonable for our budget, so I understand the sav..ings came from using hotels near, but outside of the city centers were visited. Putting aside our own expected American customary accommodations, the hotels overall were good. However, the hotel in Florence was a horrible experience for us and other travelers. We were there during a heat wave and many of the air conditioners of the rooms were not working. I opened a window at night for fresh air and it almost came off the hinge. The bracket holding the hinge was broken in half, so it was only being held by one bolt. I don't mind different motifs, but the bedding and towels were also old, worn and dated. Other travelers had their own complaints. Other than that, the trip itself was a great experience for our family.Read full review
The hotels was not to good, most of them was to small and old.. the Guide person was great person and very kind. His English very fluent. Very good person.
The value for the tour is good. There are lots of add-on options, which cost extra. It's an economy tour, so you get what you paid for. All-in-all, I am satisfied with my trip.
just finished doing the green line tour. it was fast-paced and the heat wave certainly made it more exhausting. i have no complaints though, and the places we went to were all worth it. Special shout out to the best tour director ever - G..ENO CHEUNG. he showed genuine concern for our safety and welfare. Geno took the extra mile on a lot of occassions. to cite a few examples, (1) thought of seating arrangements in the bus to avoid potential conflicts; (2) he gave up his room & shared he room with the driver so that the family who got bumped off will remain in the same hotel where the group was staying; (3) he arranged for a small train in Pisa to avoid the long walk under the sun, and he even took it out of his paycheck! (4) he booked the best local tour guide for the walking tour in Rome. these are just a few examples. i can see how passionate he is with what he is doing. he also has good rapport with the driver. his personal experiences and witty comments made the long journeys more bearable. it really felt like Geno treated us as his family. would also like to show my appreciation to our driver, Wotnjie (apologies if i mispelled his name). truly thankful and truly satisfied. kudos to Geno & Wotnjie!!!
Joel Dalay (green line family #3)Read full review
Tour guide is very unprofessional. Found out that she was sleeping with one of the male travellers in our group. She is interested only to party with the younger travellers. She gives NO notice to the older ladies, who could not cope with t..he group walking, despite she is called upon. She has no local knowledge. She will google about the place as the bus is approaching ,& then read the information from her handphone. She can not speak any of the local language and is dependent on the driver to get us thru the various borders. She is not organised and frankly should not be a tour guide.
Please see attached feedback form, which I have completed for Expat Explorer. Hope this form finds its way back to the compsny.Read full review
I loved the Venice, Florence, Rome tour. I will cherish the memories forever! I can't express how grateful I am for this tour. I highly recommend Tours4fun!
Accommodation was very good and our tour guide was very thorough very knowledgeable about the countries history. Enjoyed the tour tremendously except a lot of walking.