Overall the tour is good and the itinerary was completed as advertised.
The strong points are:
1. Tour bus was comfortable, clean and well maintained.
2. The ability to join the tour later at day 2 or 3 or leave the tour earlier is very.. practical as it enables flexibility to suit our own plans.
3. Tour guide is knowledgeable of the crowds at certain locations and planned it well to beat the crowds by going early.
4. Tour guide managed the group well and everyone followed timelines closely.
Areas for improvement:
1. Toilet breaks of 15 mins is insufficient, especially if there are also other tour buses stopping at the same spot. It was really not a pleasant experience.
2. Should consider giving a little more relaxed itinerary and not to pack too many locations in one day. But I am also aware that some customers would prefer to maximize and this is something difficult to find the balance.
3. Tour guide did give a good explanation of the places visited but it would have been better if the guide could also give a running commentary of the various areas passed by the bus.Read full review
Best family vacation so far. Tour itinerary was great, some hotel was good, holiday inn hotel in Switzerland was the best for me. Others like in Albatros hotel, and apartcity hotel wasn't a pleasant to stay. In seating arrangement, it would.. be good if they have pre-selected seat when booking, no more rotating seat daily coz I've noticed some people get jelous when see's you when you're in front or in a middle. They talk bad behind you. We enjoyed our vacation so much, our tour guide Danny and driver Jan was great. Will definitely recommend this tour. Love it!Read full review
Recommend to add one more day for Florence - the long queues for museum and short time to indulge in so many things Florence has to offer. Change hotel accommodation in Venice, the hotel is way outdated and not comfortable for long road tri..ps and closer to Venezia to maximize time also long queues for Basilica.Read full review
What I loved: The accommodation was better than expected, considering the price. The first hotel where we stayed (at Luxembourg) was awesome. It was a 4 star business hotel (Melia Luxembourg). It had comfortable rooms, luxury toilets, sauna.., and even pillow menu. However food was a little bit expensive. It was located in a business zone so finding supermarkets nearby was impossible. The other hotels were not that impressive, but they were still comfortable and nice. All hotels belonged to commercial hotel chains (3 or 4 stars), so they kept a standard of service. The bus was very comfortable, with air condition and a single tv. It had a toilet inside but we were told not to use it, instead we made a few stops to go to the toilet. Being honest it was better that way to avoid awful smells considering the long distances. The breakfast was included and we loved it! In general, it was very good in all hotels. They served juices, coffee, eggs, fruit, bread, cereal, potatoes and depending on the hotel they offered other elaborated meals. For dinner, we managed to buy some food outside and take it into our rooms since food prices and menu were not very attractive. Our tour guide was very nice! He was very helpful at all times. He was always explaining us how the day was going to be. He made quick explanations about the place we were visiting and then we were free to go for a few hours. I recommend this tour for people who would like to visit other parts of europe that are not the most famous at all but still wonderful. If you appreciate the little things this is the right tour for you. It is important to say that there are a few famous places included, like Paris and Amsterdam. What we did not like so much: The price we paid did not cover tickets for museums, nor anything else. You have to travel with some cash since all boats, museums, etc are optional. Your tour guide will ask you for the money inside the bus so he can make all the reservations. There were a few things included (farms in the Netherlands, diamond factory, cathedrals), but they were free for everyone. There is a kind of service "tax" not included in the payment. At the end of your trip (at least in our case) we had to pay 5 euros per day. That was for us 35 euros for the whole week. Another aspect is that sometimes we had too much time for a single place and in others we needed more. For example, we all wanted to spend more time in the farms of the Netherlands (they were lovely) but we could not. And in Frankfurt we had too much. Nevertheless our tour guide was flexible with some places.Read full review
Thanks to Diego Bueno, a hardworking tour guide. Beautiful and memorable Italian tour. However, need to re visit the itinerary, need to consider adding an extra day in Florence so we could indulge in the museum and shopping spree
By: Rowena dela cruz | Mon Jun 26, 2017 at 04.07 PM
It was a great trip. The iterinary covered all the important must see sites in Europe. Our tour manager AJAX was very efficient and professional. He always gave us a run down of how the day will go and answered all our questions. He was ver..y knowledgeable about all things related to the sites and went above and beyond to make us comfortable. We started recommending this trip to family and friends Read full review
I would certainly recommend it, especially for first-time travelers to Europe. We saw so much during this time, all the highlights. Well done! Certainly a good value for the cost.
Thanks, All.