By: Jairo Leonardo Canter Rios | Sat Sep 28, 2019 at 02.34 PM
We enjoyed our tour. We had also the chance to be escorted by 3 different tour guides: Mano, Mickey and Daniel. Mano and Daniel were more professional and provide us more tips about the places we were visiting and also better instructions a..nd precautions.
All hotels we stayed in were very good and also the optional activities we took with the tour. This was our 4th tour with Tours4fun and we really like these tours. In this tour I want to request also to have more time in Amsterdam, this is a city for which the time arrange in the tour is very little in comparison with some other cities.Read full review
Our tour managers (Lex and Danny) were warmly accomodating and well verse with the historical significance of every itinerary. Our drivers (Edwin and i forgot the other) are very professional. Overall, loved the tour
Although our visit to the Europe countries was during Summer season, most of the hotel accommodation were without air-conditioning especially when the temperature hit above 40 degrees in Paris. This made our stay uncomfortable and brought ..us an unforgettable bad memory.Read full review
Overall, a very good experience. Value for money, good itinerary, fair hotels and fun and caring guides (except for one - Brandon who in my opinion is very cynical and almost condescending).
Brandon was our guide from Frankfurt to Paris ..on July 22-24. He seemed to be always in a hurry and not care. He came across as if he did not want to be there. When I asked him a question, he would be in a hurry and say that's a personal question and would not entertain it at that time. But the question was about our intention of not going with the bus tour at night after the scheduled itinerary because we're going to a friends home for dinner in Amsterdam. He believed this was not a "business" question so he wouldn't answer it then for at that time he was only entertaining business questions. It's not that fact that he's prioritising questions but his way of speaking, it was abrupt and as said earlier, almost condescending. When I asked where was the voted best “French Fries” in Amsterdam - he answered abruptly and curtly, it’s not French fries, we are not in France. Very unfriendly and not “guide -like”.
Brandon was an unpleasant experience considering just the day before we had Lex who was our guide from Zurich to Frankfurt on July 21-22. Lex was excellent, nice, helpful and funny! We had fun just being in the bus for hours (there was an accident in the highway from Titisee to Frankfurt and we were stuck in the highway for 2 hours) because he made sure we were comfortable, informed and yes, even entertained.
Mickey our guide in Paris from July 24-26 was also great. Mickey was helpful, informative and answered all our questions that we had. She made sure we were taken cared of and when the Paris Hotel did not have airconditioning in the middle of the heatwave, she was even able to work with her company Eugogo to treat us to the River Seine Cruise for free to lift our spirits up. This act which may be considered by many as not enough to compensate AC issue, was very much appreciated.
Again, we’re happy overall and would recommend this tour.Read full review
By: Rolando C Plamenco | Wed Aug 07, 2019 at 08.03 AM
Excellent! We have a very nice and great (family) tour experiences. specially our tour guide Mr. Mano Cheung provide our needs and information history for every places (country, cities) we arrived. Highly recommended to my friends and famil..y. We are planning to go again with the Blue line. Thank you and God bless you all!Read full review
1)Your USA Office should have given me invoice number as soon as I paid them here. This was needed by your London office as confirmation of payment. This was not provided to me by your USA office. Although your London office figured out th..at I did make payment, initially they told me that it was my responsibility to talk to USA and get invoice number. NOT EVERYONE CARRIES MOBILE PHONE WITH INTERNATIONAL SERVICE. IT WAS UPSETTING TO START WITH.
2)Your tour GUIDE was VERY rude and was treating passengers as children. EVERYONE and I REPEAT EVERYONE was having heated arguments with him at Eiffel Tower site. He showed us where to assemble after sightseeing and he expected us to come back at a different place. He was after all paid because of tourists like us. And he should remember that.Read full review
**Meals, Admission and Sightseeing, Tips and Service Charge Included**
**Indian dinners**
68%
By: Manishkumar Thakkar | Wed Jul 31, 2019 at 05.18 AM
Tours4Fun is merely a travel agent and very bad in customer service so give 0 stars to Tours4Fun but the actual company star tours UK is really an extra ordinary company to travel Europe. I must comment about our Tour Manager Mr. Neeraj Sha..rma, who was a very authentic, reliable, professional, perfectionist and noble person. I am quite convinced that my tour to Europe may not be this level successfully without him. Even I learned a lot in my personal life as well from his etiquettes and professionalism. Thanks Neeraj and thanks to Star Tours.Read full review