This tour was near the end of the season. There weren't many of us on this day trip (may be 9). We travelled in a cramped 16 seater (not a typical 2x2 layout) which had barely any leg room. Luckily I was able to move to a better seat to str..etch my legs. The tour was as described with the exception that we only got 2.75hrs at the icefield rather than 3.5. So what could have been better?
Well, as we arrived the trip to the transfer to the glacier was in 15mins. This meant no time to do anything other than use the washroom. On our return we immediately got on to another bus to travel to the skywalk. The gap should have increased to give guests a chance to get a light lunch at the centre. Once the skywalk was over we travelled back to Calgary. Again, no chance to grab a light bite or visit the displays at the centre. The host was eager to get going and would only allow us to use the washroom. I am fortunate that I am bilingual so can understand the host but someone who only understood english would possibly struggle on this occasion.Read full review
The tour was pretty good and the sights were really beautiful. The sight seeing portion was very well managed. We only missed peyto lake as the road was shut down. Our guide, Jesse was very good and managed our group well. The weather on ou..r third day was a bit of a downer with rain and snow but Jesse tried his best to keep us entertained and showed us some additional spots.
The lunches were okay. The first day's lunch was at chateau lake louise and it was very good. The other three days were okay. It is not a good option if you don't eat pork or beef(like me). But enough time was given to the group to be able to find lunch on your own(1-1.5 hours). The Columbia icefield discovery centre restaurant was really crowded. That's the only day on which finding lunch would have been time taking.
My only complaint is the seat allocation in the bus. It would be good if the seat numbers can be assigned beforehand(as it was done on other tours like the Montreal Quebec tour) Otherwise people were scrambling about the bus putting their stuff on the seats to reserve the seats for their group and there were people who took up two seats by themselves; which meant people like me who aren't good at rushing into the bus and reserving the seat had to sit away from my group.Read full review
By: Jacqueline swinton | Mon Oct 14, 2019 at 01.23 AM
This was a terrible experience. I would never book with Tours4fun again. They subcontracted me to a local Calgary tour company that caters for Chinese and the tour was in mandarin, Cantonese and broken English. I was unable to talk to anyon..e or make friends and could hardly understand what was being said. It was a lonely and uncomfortable experience and when I bought it to the attention of tours4fun they simply replied that they are allowed to subcontract as it is in the terms and conditions fineprint. I will never book with this company again. The accomodation in calgary is under renovation and terrible!Read full review
The places visited were great but I felt rushed. I think the tour needs to be for 1 week not 4 days to allow enjoyment and appreciation of sites visited.
Accommodation, transportation was basic and could be improved.
The tour guide was gr..eat, accepting of difference in people and knowledgeable.Read full review
I could not go to Calgary due to the flu which I had no control over I called to explain and got a rude quick answer of no refund I felt awful and definitely would not recommend your agency to anyone if you cannot understand that people get.. sickRead full review
I had negative thoughts about this travel package prior this trip due to the negative reviews i came across online until I personally experienced it myself. It was an awesome 3-day tour with fully organized itineraries and tour guides espec..ially Jerry was very helpful. I, together with my company had an amazing experience. Looking forward for my next travel with you.Read full review
Tour was really good! we visited very nice spots. We would’ve wanted to spend more time in Banff town than just an hour for lunch though. Mike, the driver and Carmen, our guide were super friendly and kind, although it was sometimes hard.. to understand Carmen when she speaks in EnglishRead full review
Sights are all fantastic. Athabasca Glacier's tour guide, Eliz, provided the best and most engaging commentary. Hence the best experience of the tour.
The main tour vehicle sound system could be better as the sound quality at the rear end ..was muffled for me, a senior. But when we sat in front the guide's comments were clearer. Video system in the coach could be activated for schedule reminders and synchronised with the location via GPS or pre-recorded messages to enhance tourists' experience. The management of the coach mechanical stalling and delay departing from the Icefield Center could be better.
For a first time customer of T4F, I did not find my queries during reservation, not adequately responded by T4F. Now I understand better T4F's standard format, a "one size fit all" approach. A more personal attention to initial enquiries would improve customer service. While the actual tour operation was contracted out and not wholly controlled by T4F, the initial reservation and engagement with customer is. Hence my low rating for this.
C K Tan.Read full review
100% Outstanding tour of the Western Canadian Rockies!
By: Anonymous | Fri Sep 20, 2019 at 12.00 AM
Can’t say enough good things about this tour. From start to finish the Tours was professional, friendly, knowledgeable and shared in the excitement of our upcoming tour.
The tour itself was outstanding. A small groups tour that is perfect..ly designed to showcase the highlights of the Canadian Rockies. Our guide was so much fun, giving a ton of interesting commentary and local stories making sure we had plenty of time to enjoy the parks.
The scenery was amazing and the hotels of a very high quality.
We really enjoyed our tour with them and will certainly be returning for more tours in the future!
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By: Francois Bredenkamp | Tue Sep 17, 2019 at 08.12 AM
A fabulous tour through what could possibly be some of the prettiest areas in the world! It's so nice to leave all of the logistics in the capable hands of the tour guide and bus driver and just enjoy the experience. I commend Gordon for th..e excellent way he managed the tour.Read full review