By: Daniel Valenzuela | Thu Jul 11, 2019 at 10.31 PM
The trip was amazing until unexpected at the end the driver asked for and collected a $9.00 per person tip which the full bus would have been about $200. We assumed the tip would be collected when we purchased our ticket. Luckily we had t..he money on hand. But the rest was done very professionallyRead full review
It was great fun. Very well managed and well paced over the 4 days. Hotels were great (except Clarion), food was great.. Most importantly, we had a great tour guide (Lisa Rong) as well as a very courteous driver (Paul) with Westar. Lisa rea..lly went out of her way to take care of guests and some of our personal requests specially on the food menu. The driver Paul was very knowledgeable - he knew the mountains and lakes and certainly a great story teller.Read full review
Poorly organised! Day 1 was day 2 and vice versa and we didn't even see the Columbia Icefield which was listed as included in your promotional tour description. The paperwork we received from our guide showed us to be on Calgary Select 2 da..y tour whereas we had booked Stunning 2 day Rockies Tour. Guide was a nice young girl but her English was poor! The bus driver Barry was a great asset!Read full review
Tour itinerary, places are excellent. Hotel old and needs work but clean and service good. Tour guide is knowledgeable but pronounciation in the English language poor. English speaking tourists were lost n complained.
Jesse was enthusiastic to show us the best of Canada. He was able effectively looking after English and Mandarin speaking tourists. He showed down the vehicle for us whenever there is an animal sighting. Thanks to him, we took photos ..of a black bear crossing and a mother grizzly with her cub by the roadside.Read full review
It was good but there were some communication issues. There was a 40min delay during a morning pick up at my hotel, without any communication, which is nerve wrecking. The email conversation during the reservation could also have been more ..efficient, e.g when agreeing the drop off location.Read full review