Our tour guide, (Illyssa?) was excellent, informative and friendly. However, I believe the concept of getting there at least one hour early is poor, totally geared to YOU, not to the customer. So you can resell the tickets if someone is lat..e? There's not much to do there to kill an hour since it's not enough time to do Horseshoe Bend.Read full review
I arrived back in Vegas last night after being on the three day trip. It was truly a trip of a lifetime, the highlight for me being Monument Valley. It is a very special place. I have so many fantastic memories which I will treasure forever... Thank you to the team for putting together such an amazing tour. And a very special thank you to Chris our tour guide, who instantly put everyone at ease. Nothing was too much trouble and he consistently went the extra mile to make sure we had the best experience. Thanks ChrisRead full review
Enough time of hiking each day to see National Parks. Our guide Chris was very helpful and experienced, organized well and tried every effort to accommodate each one's need. Food was good, we were fed well. We had a fantastic time and memor..y. Scenery is terrificRead full review
Nem volt már hely a kívánt időpontra de felkínáltak más időpontokat.
Foglalást követően még az út előtti napon is telefonálnunk kellett hogy tényleg megyünk, holott be volt már fizetve.
By: Carolyn Wiliams | Sun Mar 31, 2019 at 01.50 PM
We had the worst driver!!! He was talking to s passenger while driving and turning his head away from the road. When I told him to please don’t turn his head his answer was his s good driver! He also let go of the steering wheels coupl..e of timesput his hands up while telling his story!Read full review
Driver Manuel was very professional and pleasant. Pick up was on time. On the ride out he told us some of the history and gave us suggestions on what to do when we got there. The trip back was on time, even arriving back at the hotel a bit ..earlier than expected. Overall a great experience.Read full review
The tour itself was ok. My point if contention was the bus driver/tour guide gratuity of $8 which was listed as "suggested" on the booking confirmation. The day before the tour, the tour guide (Ivan) texted me about a change in the pick-up ..time and also included a message about a MANDATORY gratuity which Ivan called a Service Fee. On the day of the tour he also announced that it was mandatory. This felt very tacky and unprofessional to me and a deceitful way to put undue pressure on customers. One of the other members of the tour group even brought it up to him on the bus as he came around to collect the gratuity. She said that on the reservation and the vouchers it was stated as suggested and she wanted to know why he kept saying that it was mandatory. He never really gave her an answer and just kind of blew her off.
Just for the record, it isn't about the $8 but the fact that a suggested gratuity got turned into a mandatory service fee by the person collecting it for himself. It was just very unprofessional and tacky.
This is the reason that I will NOT book with this company again.Read full review